EFFECTIVE MANAGEMENT SKILLS AREN'T ABOUT A TITLE
Effective management skills are required of a Sales manager. Your job title is just that, Sales Manager...it isn't your JOB DESCRIPTION.
leadership skills,
people skills
and sales ability. All three require different strengths.
The top salesperson talents that earned you the promotion don’t always translate into effective management skills or leadership.
How did you get where you are today
You demonstrated the ability to sell. You were effective. Most likely it wasn't because your company sent you to manager training school. They saw something in you that demonstrated leadership ability. You have a great track record. In
your role
the tough part is hiring and training your people to be
effective
Your sales team is your lifeblood. The results are direct reflection of you. You want people just like you. That's the toughest part of your job.
DON’T EXPECT EVERYONE TO HAVE YOUR WORK ETHIC
All people are not created equally. Most don’t have your talent and desire. The desire in you is what drives your work habits. What you can do, using effective management skills, is introduce your people to
daily activities
that keep them focused on creating business. Salespeople who begin to achieve success and reap the fruits of their labor will develop their work ethic accordingly when they see the beneficial changes in their work habits you helped them create.
FAILURE TO COMMUNICATE
Be upfront with your people. If you expect something make certain they know what it is. Put it in writing. Set expectations and then let them know how they are doing.
BE OBSERVANT
Diagnose before you try to cure. Take time to see what is working and what is not before you decide to make changes.
Become an effective problem solver.
BE FRIENDLY, DON’T BECOME FRIENDS
There is a reason the military doesn’t let officers fraternize with enlisted personnel. When its time to make a decision someone has to be the leader.
DELEGATE TO THE RIGHT PLAYERS
You have lots of talented people around you. No one of us can do it all. Learn to utilize their abilities in helping you build a frame of great teamwork.
SELF IMPROVEMENT for YOU and YOUR PEOPLE
Offer more than you expect. Lead by example so your people will see what it takes to grow and develop in their career. Do not stop learning; being a manager is not the exercise of some dormant ability. Self improvement is a continual process.
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Are you preparing your people for leadership roles? Who will take your place when you receive a promotion? Part of your responsibility is to teach them effective management skills.
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